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Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly:

  • Email address (when you join the waitlist or create an account)
  • Instructions and preferences you provide to your agent
  • Data from tools you authorize your agent to access (e.g. Gmail, calendar, web sources)

2. How We Use Your Information

We use your data to:

  • Provide and improve the Waveloom service
  • Execute agent tasks on your behalf (monitoring, drafting, surfacing outcomes)
  • Send important service updates and waitlist notifications
  • Respond to your support requests

3. Data Isolation & Security

Each user's agent operates in isolation. Your data is never shared with or accessible to other users. All credentials and sensitive information are encrypted at rest and in transit. We implement industry-standard security measures including access controls and regular security reviews.

4. Third-Party Services

We integrate with third-party services only when you explicitly authorize them. These may include:

  • Email providers (Gmail, Outlook)
  • Calendar services
  • Communication tools (Slack, LinkedIn)
  • Web sources and monitoring targets
  • Analytics (Plausible — privacy-focused, no cookies)

These services have their own privacy policies that govern their use of your data. We only access data you explicitly grant permission for.

5. Analytics

We use Plausible Analytics, a privacy-focused analytics tool that does not use cookies and does not collect personal data. It provides aggregate insights about page views and interactions without tracking individual users.

6. Data Retention

We retain your data while your account is active or while you're on the waitlist. You can request deletion of your data at any time by contacting us. Waitlist email addresses are removed upon request or when they unsubscribe.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent for data processing
  • Unsubscribe from communications at any time

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

9. Contact

For privacy-related questions, contact us at hello@waveloom.ai