Privacy Policy | WAVELOOM

1. Information We Collect

We collect information you provide directly:

Account information (email, name)
Payment information (processed securely via Polar)
Messages and instructions sent to your agent
Files and data you authorize your agent to access

2. How We Use Your Information

We use your data to:

Provide and improve the Waveloom service
Process payments and manage your account
Execute agent tasks on your behalf
Send important service updates
Respond to your support requests

3. Data Isolation

Each user's agent runs in an isolated cloud container. Your data never mixes with other users' data. We use encryption for all credentials and sensitive information.

4. Third-Party Services

We integrate with third-party services when you authorize them:

Telegram (for messaging interface)
Google services (Gmail, Calendar, Drive)
Other services you connect
Polar (payment processing)

These services have their own privacy policies that govern their use of your data.

5. Data Retention

We retain your data while your account is active. You can request deletion of your data at any time by contacting us. Some data may be retained as required by law.

6. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent for data processing

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at hello@waveloom.ai