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Waveloom for people who run healthcare operations

For the person running a clinic, a practice's back office or a health-tech startup. Waveloom sorts the operational inbound so the few things that need you get a card. It is not a clinical tool and never touches patient records.

  • Gmail
  • Slack
  • Google Calendar
  • Notion
  • Linear
  • HubSpot
  • Web watches
Example_cardIllustrative
Needs youGmail · 08:02
A renewal deadline on a cost you flagged for review
Billing vendor contract auto-renews Friday at a 12% increase
You flagged cost review in Q3. The draft asks for the old rate for another year. Nothing sent.
Review draftDismiss

This page is for operators, not clinicians. If you run a clinic, a practice's back office or a health-tech company, your day is vendors, payers, partners, recruiting and regulators, all arriving in the same inbox as everything else. That is what Waveloom reads.

To be clear up front: Waveloom is not a clinical tool. It does not connect to an EHR, does not read patient records, and should not be pointed at anything containing patient data. It reads the business side.

What your inbound looks like

A billing vendor asking you to confirm a renewal. A payer policy update buried in a newsletter. A practice manager candidate following up for the second time. A device supplier saying a delivery slipped. A partner clinic asking about referrals. Your ops lead's Slack question, unanswered since yesterday.

Most of it is information. A few items each day need a decision or a reply from you specifically.

Sources you would connect

Gmail for the vendor, payer and partner traffic. Slack for the internal ops channel. Google Calendar so meeting changes show up in the feed and the brief. Notion or Linear if your team tracks projects there. HubSpot if you run a health-tech sales pipeline.

Web watches for things you check by hand today: a regulator's guidance page, a competitor clinic's pricing, a question like "telehealth reimbursement changes in my state."

Example cards

These and the one above are invented, but they are the shape of what you would see.

Needs you
Practice manager candidate followed up twice, no reply in 6 days
Draft proposes two times; you change them if they don't work. Nothing is sent until you say so.
Discovery
Watch: telehealth reimbursement
State board published a rule change this week that affects your remote follow-ups
One card, one link, no reply needed.

The rest gets dropped on purpose. See inbox triage for how the sorting works. The morning brief is a good place to start reading.

It executes two background actions, reply by email and reply in Slack, and only after you approve the exact text. It is not a compliance product and does not make you compliant with anything. If your operational inbox is mixed with patient communication, keep that account out of it.

What_it_does
  • Reads the business side: vendors, payers, partners and recruiting
  • Surfaces the few items that need a decision or a reply from you
  • Drafts the reply for you to edit, approve or decline
  • Follows web watches on pages you check by hand today
What_it_won't_do
  • Connect to an EHR or read patient records
  • Read charts, schedule patients or handle intake
  • Touch anything covered by a patient privacy obligation
  • Send a message on its own
  • Make you compliant with anything
Founding_beta

Invite-only. Small cohort.
You talk to the founder.

Seats open in small batches as the system proves itself on real inboxes. Join the waitlist and you'll hear from me directly, not from a drip campaign.

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