← INDUSTRIESIndustries / SaaS

Waveloom for SaaS founders

For founders running a software company. Waveloom reads inbound trials, partnership asks, churn signals hiding in support threads and competitor launches, surfaces the few that need you, and drafts the reply. It does not do outreach or support.

  • Gmail
  • Slack
  • HubSpot
  • Linear
  • Notion
  • Google Calendar
  • Web watches
Example_cardIllustrative
Needs youGmail · 10:05
On your target list, asking about something on your roadmap
Trial signup from a 200-person company in your target list
They asked about SSO, which is on the Q4 roadmap in Linear. The draft answers honestly and offers a call. Nothing sent.
Review draftDismiss

Waveloom was built by a SaaS founder for his own inbox, so this page needs the least translation. You know the shape: a few threads a day that can change the quarter, buried under everything else.

What your inbound looks like

A trial user from a company you have been trying to reach, asking a setup question. A partnership ask from a bigger platform. A customer replying to a support thread with "we are evaluating alternatives," which support tagged as resolved. An investor intro. A candidate following up. A Linear issue that has been blocking a customer for a week. A Slack mention in #sales that was really a pricing decision.

Under that: GitHub notifications, Stripe receipts, status page emails, tool digests, newsletters you do not remember subscribing to.

Sources you would connect

Gmail for inbound, partners, investors and candidates. Slack for the sales, support and product channels. HubSpot for the pipeline, so the agent knows which trial signups are on a target account. Linear so it can connect a customer complaint to the issue that would fix it. Notion for specs and decisions. Google Calendar so meeting changes show up in the feed and the brief.

Web watches for competitor changelogs, pricing pages, or a question like "who is shipping SSO on a starter plan." See market research for how watches follow a question instead of every update.

Example cards

Invented examples, alongside the one above.

Needs you
Customer on the Growth plan wrote 'evaluating alternatives' in a support thread marked resolved
Their renewal is in 5 weeks. Draft from you, not support, asking what changed. Nothing sends until you press approve.
Discovery
Watch: competitor changelog
They shipped the integration your last two churned accounts asked for
One line, one link, nothing to send.
Research digest
Watch: pricing pages in your category
Two competitors moved to usage-based tiers this month
A short digest with links, nothing to send.

Everything else is dropped. See inbox triage. The morning brief is where most founders start.

It executes two background actions, reply by email and reply in Slack, both only after you approve the exact text. If you want a system that acts on its own, this is the wrong product.

What_it_does
  • Reads inbound across Gmail, Slack and the tools you connect
  • Surfaces the few threads that need you, with the reason
  • Drafts the reply for you to edit and approve
  • Follows web watches on questions about your market
What_it_won't_do
  • Run outbound
  • Answer support tickets or act as a helpdesk
  • Write your changelog, docs or launch posts
  • Close issues in Linear or edit your CRM
  • Send anything without your approval of the exact text
Founding_beta

Invite-only. Small cohort.
You talk to the founder.

Seats open in small batches as the system proves itself on real inboxes. Join the waitlist and you'll hear from me directly, not from a drip campaign.

Unsubscribe anytime